Prior to your visit, please review and understand your insurance plan benefits (co-payments, deductibles, co-insurance).
You will be notified if a co-pay, deductible or co-insurance will be due prior to or at check-in. There are some instances when advanced notice is not possible (emergent procedure, current insurance information was not provided, insurance requirements changed, etc.), however, any patient responsibility payment will still be due at check-in.
Bring your current insurance card(s).
Our office will file insurance claims for our services. Your physician and anesthesia will file separate claims for their services.
If you do not have health insurance, contact our office prior to surgery to make financial arrangements.
Late Arrival, Cancellation & No-Show Policy
The following guidelines help us provide timely and quality care to all patients.
Late Arrival
Patients are considered late if they have not arrived within 10 minutes of their scheduled appointment time.
Late arrivals may result in rescheduling or a reduced service depending on availability.
Cancellation
Appointments must be canceled or rescheduled at least 24 hours in advance.
Late cancellations may result in a $35 fee.
Missed Appointment
Missing an appointment without prior notice is considered a no-show.
No-shows may be charged a $35 fee.
If missed appointments persist this may affect future scheduling.
Compassionate Exceptions
We understand that life can be unpredictable.
If you have an unusual situation, please reach out to our team. We are here to work with you.
Thank you for helping us serve all our patients with care and punctuality.
Methods of Payment and Financing Options
Methods of payment accepted are cash, checks, all major credit cards and Alphaeon Credit. For balance inquiries or questions about your bill, please contact our billing department at 913.897.0022.
With the Alphaeon Credit card*, you’ll find a wide array of flexible monthly payment options to help you receive the care your doctor recommends.
Monthly payment options for out-of-pocket expenses
Special financing plans that are not always readily available with traditional credit cards
The ability to use your card again for yourself or family members with no need to reapply
What Can I Finance?
Alphaeon offers financing for all treatments we offer, including:
Co-Pays and Uncovered Expenses
LASIK and Vision Correction Procedures
Cataract Surgery
Advanced IOLs (Intraocular Lens Implants)
Dry Eye Treatments
Routine Exams
*Subject to credit approval and availability. Purchase must be made using the ALPHAEON CREDIT Card Account. ALPHAEON CREDIT Card Accounts are offered by Comenity Capital Bank which determines qualifications for credit and promotion eligibility. Account must be in good standing at the time of purchase. At no time will the min
Paying for Care with FSA, HSA, and HRA Accounts
Patients can use funds from medical spending accounts like FSA (Flexible Spending Account), HSA (Health Savings Account, and HRA (Health Reimbursement Account) to cover the cost of care. These funds are specifically designated for healthcare expenses, and are employer-sponsored and tax-deferred. Funds from medical spending accounts may not carry over to the next calendar year, so it’s wise to use them before you lose them.
